Deployment Health

Coder includes an operator-friendly deployment health page that provides a number of details about the health of your Coder deployment.

You can view it at https://${CODER_URL}/health, or you can alternatively view the JSON response directly.

The deployment health page is broken up into the following sections:

Access URL

The Access URL section shows checks related to Coder's access URL.

Coder will periodically send a GET request to ${CODER_ACCESS_URL}/healthz and validate that the response is 200 OK. The expected response body is also the string OK.

If there is an issue, you may see one of the following errors reported:

EACS01

Access URL not set

Problem: no access URL has been configured.

Solution: configure an access URL for Coder.

EACS02

Access URL invalid

Problem: ${CODER_ACCESS_URL}/healthz is not a valid URL.

Solution: Ensure that the access URL is a valid URL accepted by url.Parse. Example: https://dev.coder.com/.

Tip: You can check this here.

EACS03

Failed to fetch /healthz

Problem: Coder was unable to execute a GET request to ${CODER_ACCESS_URL}/healthz.

This could be due to a number of reasons, including but not limited to:

• DNS lookup failure
• A misconfigured firewall
• A misconfigured reverse proxy
• Invalid or expired SSL certificates

Solution: Investigate and resolve the root cause of the connection issue.

To troubleshoot further, you can log into the machine running Coder and attempt to run the following command:

curl -v ${CODER_ACCESS_URL}/healthz
# Expected output:
# *   Trying XXX.XXX.XXX.XXX:443
# * Connected to https://coder.company.com (XXX.XXX.XXX.XXX) port 443 (#0)
# [...]
# OK

The output of this command should aid further diagnosis.

EACS04

/healthz did not return 200 OK

Problem: Coder was able to execute a GET request to ${CODER_ACCESS_URL}/healthz, but the response code was not 200 OK as expected.

This could mean, for instance, that:

• The request did not actually hit your Coder instance (potentially an incorrect DNS entry)
• The request hit your Coder instance, but on an unexpected path (potentially a misconfigured reverse proxy)

Solution: Inspect the HealthzResponse in the health check output. This should give you a good indication of the root cause.

Database

Coder continuously executes a short database query to validate that it can reach its configured database, and also measures the median latency over 5 attempts.

EDB01

Database Ping Failed

Problem: This error code is returned if any attempt to execute this database query fails.

Solution: Investigate the health of the database.

EDB02

Database Latency High

Problem: This code is returned if the median latency is higher than the configured threshold. This may not be an error as such, but is an indication of a potential issue.

Solution: Investigate the sizing of the configured database with regard to Coder's current activity and usage. It may be necessary to increase the resources allocated to Coder's database. Alternatively, you can raise the configured threshold to a higher value (this will not address the root cause).

[!TIP]

• You can enable detailed database metrics in Coder's Prometheus endpoint.
• If you have tracing enabled, these traces may also contain useful information regarding Coder's database activity.

DERP

Coder workspace agents may use DERP (Designated Encrypted Relay for Packets) to communicate with Coder. This requires connectivity to a number of configured DERP servers which are used to relay traffic between Coder and workspace agents. Coder periodically queries the health of its configured DERP servers and may return one or more of the following:

EDERP01

DERP Node Uses Websocket

Problem: When Coder attempts to establish a connection to one or more DERP servers, it sends a specific Upgrade: derp HTTP header. Some load balancers may block this header, in which case Coder will fall back to Upgrade: websocket.

This is not necessarily a fatal error, but a possible indication of a misconfigured reverse HTTP proxy. Additionally, while workspace users should still be able to reach their workspaces, connection performance may be degraded.

Note: This may also be shown if you have forced websocket connections for DERP.

Solution: ensure that any proxies you use allow connection upgrade with the Upgrade: derp header.

EDERP02

One or more DERP nodes are unhealthy

Problem: This is shown if Coder is unable to reach one or more configured DERP servers. Clients will fall back to use the remaining DERP servers, but performance may be impacted for clients closest to the unhealthy DERP server.

Solution: Ensure that the DERP server is available and reachable over the network, for example:

curl -v "https://coder.company.com/derp"
# Expected output:
# *   Trying XXX.XXX.XXX.XXX
# * Connected to https://coder.company.com (XXX.XXX.XXX.XXX) port 443 (#0)
# DERP requires connection upgrade

ESTUN01

No STUN servers available.

Problem: This is shown if no STUN servers are available. Coder will use STUN to establish direct connections. Without at least one working STUN server, direct connections may not be possible.

Solution: Ensure that the configured STUN severs are reachable from Coder and that UDP traffic can be sent/received on the configured port.

ESTUN02

STUN returned different addresses; you may be behind a hard NAT.

Problem: This is a warning shown when multiple attempts to determine our public IP address/port via STUN resulted in different ip:port combinations. This is a sign that you are behind a "hard NAT", and may result in difficulty establishing direct connections. However, it does not mean that direct connections are impossible.

Solution: Engage with your network administrator.

Websocket

Coder makes heavy use of WebSockets for long-lived connections:

• Between users interacting with Coder's Web UI (for example, the built-in terminal, or VSCode Web),
• Between workspace agents and coderd,
• Between Coder workspace proxies and coderd.

Any issues causing failures to establish WebSocket connections will result in severe impairment of functionality for users. To validate this functionality, Coder will periodically attempt to establish a WebSocket connection with itself using the configured Access URL, send a message over the connection, and attempt to read back that same message.

EWS01

Failed to establish a WebSocket connection

Problem: Coder was unable to establish a WebSocket connection over its own Access URL.

Solution: There are multiple possible causes of this problem:

1. Ensure that Coder's configured Access URL can be reached from the server running Coder, using standard troubleshooting tools like curl:

   curl -v "https://coder.company.com"
   

2. Ensure that any reverse proxy that is serving Coder's configured access URL allows connection upgrade with the header Upgrade: websocket.

EWS02

Failed to echo a WebSocket message

Problem: Coder was able to establish a WebSocket connection, but was unable to write a message.

Solution: There are multiple possible causes of this problem:

1. Validate that any reverse proxy servers in front of Coder's configured access URL are not prematurely closing the connection.
2. Validate that the network link between Coder and the workspace proxy is stable, e.g. by using ping.
3. Validate that any internal network infrastructure (for example, firewalls, proxies, VPNs) do not interfere with WebSocket connections.

Workspace Proxy

If you have configured Workspace Proxies, Coder will periodically query their availability and show their status here.

EWP01

Error Updating Workspace Proxy Health

Problem: Coder was unable to query the connected workspace proxies for their health status.

Solution: This may be a transient issue. If it persists, it could signify a connectivity issue.

EWP02

Error Fetching Workspace Proxies

Problem: Coder was unable to fetch the stored workspace proxy health data from the database.

Solution: This may be a transient issue. If it persists, it could signify an issue with Coder's configured database.

EWP04

One or more Workspace Proxies Unhealthy

Problem: One or more workspace proxies are not reachable.

Solution: Ensure that Coder can establish a connection to the configured workspace proxies.

EPD01

No Provisioner Daemons Available

Problem: No provisioner daemons are registered with Coder. No workspaces can be built until there is at least one provisioner daemon running.

Solution:

If you are using External Provisioner Daemons, ensure that they are able to successfully connect to Coder. Otherwise, ensure --provisioner-daemons is set to a value greater than 0.

Note: This may be a transient issue if you are currently in the process of updating your deployment.

EPD02

Provisioner Daemon Version Mismatch

Problem: One or more provisioner daemons are more than one major or minor version out of date with the main deployment. It is important that provisioner daemons are updated at the same time as the main deployment to minimize the risk of API incompatibility.

Solution: Update the provisioner daemon to match the currently running version of Coder.

Note: This may be a transient issue if you are currently in the process of updating your deployment.

EPD03

Provisioner Daemon API Version Mismatch

Problem: One or more provisioner daemons are using APIs that are marked as deprecated. These deprecated APIs may be removed in a future release of Coder, at which point the affected provisioner daemons will no longer be able to connect to Coder.

Solution: Update the provisioner daemon to match the currently running version of Coder.

Note: This may be a transient issue if you are currently in the process of updating your deployment.

EUNKNOWN

Unknown Error

Problem: This error is shown when an unexpected error occurred evaluating deployment health. It may resolve on its own.

Solution: This may be a bug. File a GitHub issue!